Frequently Asked Questions

How to access?

Instructions on connecting to shipment tracking service:


1) Go to “Tracking service” home page.

2) Press “Access" button.

3) If you are already a registered user of Russian Post site, please, sign in using your login and password. Otherwise, you may register – this process doesn't take much time.

3) You need to confirm that you are agree to the terms of the service.

4) Access is granted. Required data is sent to the indicated e-mail They are also available on site in “My tracking” section.

5) Begin to use API methods from your information system, using service address, login and password sent to your email.

6) In “My tracking” section you may check statistics of your tracking and set up notifications.