Frequently Asked Questions

I used previous version of service. How to access the new one?

Starting 12:00 of November, 16th, 2015, the interface of the previous version of the service (Integrated Automated Control System of Registered Postal Items) will not be available for the requests of the clients. The complete list of addresses:

 

- http://voh.russianpost.ru:8080/niips-operationhistory-web/OperationHistory

- http://voh.russianpost.ru:8081/niips-operationhistory-web-ml/OperationHistory12

- http://vfc.russianpost.ru:8080/FederalClient/ItemDataService

- http://r00vfc2.main.russianpost.ru:8080/FederalClientService-web/ItemDataService

- http://r00vfctest.main.russianpost.ru:8080/niips-operationhistory-web-ml/OperationHistory

 

All the users of the previous version of tracking service should register to the new service and get data for connection (URL, login and password). New version of the service supports two types of access:

 

- Single access allows you to receive information on single shipment in the request. Limited access up to 100  requests per day is available to every registered user; unlimited access is available only to those who signed a contract with Russian Post and are sending parcels, letters or EMS items according to the contract.

 

- Batch Access supports queries, each of which may contain of up to 3000 tracking numbers. This service is available only to the clients as per contract.

 

To get access to unlimited tracking, you need to fulfill the application form after the registration. The applications are processed within 3 working days.

 

For the correct operation of the new service:

 

- For the users of the previous version of the service, operated in single access mode on the base of SOAP 1.2, and also to the users of the previous version of the service operated in batch access mode:
For switching to another service just indicate URL address, login and password which you have got upon the registration to the new service in the settings of your information system.
 
- Users of RTM-34 protocol on the base of SOAP 1.1: for switching to another service you need to indicate address, login and password, which you have got upon the registration to the new service and also provide support of SOAP 1.2. protocol in the client application. Protocol SOAP 1.1 for the previous version of the service, operated in single access mode is not supported.

 

Should you have any questions, please, check FAQ section or contact support team: client@russianpost.ru